Voice-enable any database-driven application
What is VoIP?
VoIP is the transport of voice traffic over the Internet. means "Voice over IP", and IP stands for Internet Protocol. In the past, voice traffic was transported over dedicated links by
Advanced Intelligent Networks
The term Intelligent networks implies customizable communications capabilities that are integrated with by A New Model for Deploying Voice Services
The primary shift that has occurred is that the intelligence of the network is moving to the edge of the network. PSTN Model: Smart core, dumb terminal
AIN Model: Dumb core, smart terminal
Voice Application Development and IVR
Our development team can take any web-enabled or database-driven application and extend it to be used and accessed from any landline or mobile. All major database systems are supported: Oracle, SQL Server, MySQL, PostreSQL, and Sybase. Voice applications can be developed in multiple languages and accents to suit your needs.
Company or Personal 411 : Access a phone book remotely and auto-dial the selected number.
Auto-attendant: Voice driven auto-attendant that answers main office and toll-free numbers and allows callers to simply speak the desired response. The system then connects the caller to the appropriate person.
Surveys and Feedback: Proactively request customer feedback on services rendered by automatically surveying customers by phone after orders, installations, or on-site repairs.
Inventory and Reporting: Enable offices, stores and warehouses to report or retrieve inventory and sales information from any phone.
Bill Reminders: Place automatic bill reminder calls to customers both before and after their bills are due, to reduce accounts receivable and overhead.
Appointment Reminders: Place automatic outbound calls to patients or customers before scheduled appointments.
Real Estate Listings: Allow prospective buyers to call in to access property information and schedule a walk-through at any time.
Store locator: Retailers with multiple locations can provide automated store location, business hours, and directions to customers so as to allow employees to focus on in-store customers.
Voice Application Hosting
All voice applications are hosted on secure servers located in our New York or London data centers. Connections to enterprise databases are run over secure tunnels or VPN.
Contact us to learn more about voice-enabling your enterprise applications.
|
